Access to Free Version Upgrades – Session Upgrades at a Savings – Reduced Administrative Time – Priority Technical Support – Renewable at the End of the Plan
Features and Benefits of the GSW Subscription Plan
Unlimited Access to Updates and New Releases
- You may install and run any version of the software that has a release date prior to the Subscription expiration date.
- Download and install updates and new releases at any time.
- Without the Subscription a Version Upgrade will cost is 50% to 90% of the original license cost.
Priority Technical Support
- Your inquiry to GSW Technical Support is placed at the top of the Technical Support queue.
- Voicemail to GSW Technical Support is monitored during GSW off-hours.
- Remote Technical Support Service provided to Subscription holders via Citrix’s GoToAssist.
- Valuable wait-time is reduced.
- Quicker response time to Subscription holders.
- High value without additional costs.
Reduced administrative time
- GSW Subscribers are not required to interface with GSW to purchase or conduct upgrades of the software.
Renewable at the end of the plan
- GSW Subscribers are notified of any impending expiration date and offered an opportunity to renew the Subscription prior to its expiry date. Requalification is not required.
- · Your Purchase Order for renewal must be received by GSW prior to Subscription expiration.
Discounted pricing on Session Upgrades
- Receive a $100 discount on any purchase of a Session Upgrade to the license.
- The discount is applied to the amount that would be charged were you without a Subscription.
Qualifications for purchase
- The Subscription must be purchased within 60 days of the initial license purchase.
- If no Subscription is purchased during this period or if the Subscription lapses for non-renewal you will be required to purchase a Version Upgrade in order to purchase or reinstate a Subscription.
NOTE: Features and Benefits of the GSW Subscription Plan are subject to change without notice.